About the hotel
Situated 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley offers 155 rooms, restaurant, bar and conference facilities. We allow guests easy access to Melbourne and its many dining and entertainment options. This stylish Melbourne hotel is also close to the spectacular Yarra Valley and Dandenong Ranges.
About the Role
This role is a true all-rounder position which will see you working in our Front Office team and Food and Beverage team. Key duties include, but are not limited to the following:
- Assisting the Hotel Manager with day to day Front Office and Restaurant operations, Dinner Service
- Providing exceptional service by responding to their requests promptly, efficiently and courteously during check-in, check-out, meal service and throughout their stay
- Taking food & beverage orders and running food & drinks
- Promoting and up-selling hotel facilities through strong product knowledge
- Ensuring safety and security for guests and colleagues
Skills and experience
- Genuine passion for Hospitality & desire to help others
- A valid Responsible Service of Alcohol (RSA) certificate
- Knowledge of Opera PMS is advantageous.
- A positive can do & customer focused attitude
- Exceptional communication skills
- Availability to work varied shifts including early morning, late evenings, weekends and public holidays
Benefits and Perks
- Worldwide Accommodation & Food & Beverage discounts for you, your family & friends
- Extensive employee benefits & special rates with our partnership brands
- Wellbeing at work – Work Your Way!
- Recognition including a complimentary hotel stays
- Training and career development opportunities
Why work for Accor?
Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Click ‘Apply’ to begin your journey with us!
Job Type: Part-time
Part-time hours: 20-38 per week
Salary: $23.52 – $35.28 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
Schedule:
- Afternoon shift
- Evening shift
- Rotating roster
- Shift work
- Weekend availability
Supplemental pay types:
- Overtime pay
- Penalty rates
Work Authorisation:
- Australia (Required)
Work Location: In person
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